Honest and transparent communication
Knowledgeable and experienced mechanics
Reasonable prices and excellent customer service
I live in DeKalb but work in Elk Grove Village. I broke down on I355 in Addison and could have had my vehicle taken anywhere. Addison and Jake are the only mechanics I trust so I paid for the long tow back to Maple Park to have them perform the work I need. This is a testament to the hoesty, quality, price and thoroughness of 815 AUTO. These guys are the best in the business!
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Thankful to have a great garage like 815 Auto in town. I had been hearing a creaking sound for the past week. They looked at my car for me and figured out the problem right away. I had brought it to the dealership the week before and they couldn't figure it out. Turns out the problem was a walnut. Will definitely be back next time we need car work. Friendly honest service!
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I'm not from the immediate area, but my car broke down near 815 Auto--luckily I was able to drive it to their shop. They communicated with me clearly and zeroed in on the possible problem (my front or rear fuel pump). When calling a local auto dealer about parts, they learned my car was under warranty and told me that it would be cheaper for me to take it to the dealer, where I may not have to pay anything for the repair (which because of the part could have been extremely expensive). It turns out they were right. They could have easily taken advantage of me but were straight-forward and on-the-level, so much so that they lost the work. But I wanted to leave this review to thank them for jumping to my aid quickly and recommend their honest service for others. Even though I don't live super close, it makes me want to go back for any future service work. Thank you 815 Auto!
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